Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
I don’t have a peak bag, but I do have osprey and chrome, which honor lifetime guarantees. Their (not old) bags have codes inside that are used in case of repair/replacement.