• Joshi@aussie.zone
    link
    fedilink
    English
    arrow-up
    10
    ·
    7 hours ago

    I don’t understand how the heck Bunnings manages to have so much public good will.

    It’s a total monopoly that has run all of it’s competition out of business and over the past 20 years has become progressively shitter at customer service.

    I miss other hardware stores 😔

      • Joel Michael@aus.social
        link
        fedilink
        arrow-up
        2
        ·
        3 hours ago

        @mativity @Joshi @shinyrat yup, Mitre 10 and Home Hardware are both still around (now the same company that also owns Total Tools). Also, a Bowen’s building supplies opened up in the old Bunnings nearby after they moved out to an even bigger store.

    • stib@aus.social
      link
      fedilink
      arrow-up
      3
      ·
      4 hours ago

      @Joshi
      It’s also less and less of a hardware store and more and more a crappy homewares store. If you need actual hardware—timber, metal, proper tools etc—or god forbid, advice then you are out of luck if a hammerbarn has killed all the hardware stores in your area.
      @shinyrat

    • ikt@aussie.zone
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      1
      ·
      edit-2
      2 hours ago

      I don’t understand how the heck Bunnings manages to have so much public good will.

      For me:

      I go into giant warehouse size of small city

      find what i want, price is decent

      i go through self checkout and leave

      👍

      everytime I’ve been has been fine? except when I look for a small widget that has 10 in stock on the website but there’s none on the shelf because scumbags have stolen them all but 99% of the time it’s fine