We are also changing how remote playback works for streaming personal media (that is, playback when not on the same local network as the server). The reality is that we need more resources to continue putting forth the best personal media experience, and as a result, we will no longer offer remote playback as a free feature. This—alongside the new Plex Pass pricing—will help provide those resources. This change will apply to the future release of our new Plex experience for mobile and other platforms.
One does not need an internet connection for offline use. Check this if you’re having issues.
One does not need to pay for multiple user accounts. As per this update, they are actually removing the one-time fee for non family member mobile apps. Now it’s all free, provided the server owner has a Plex Pass.
Plex has been supporting hardware transcoding since 2017.
To be clear, I’m not saying Jellyfin is bad. I think it’s great to have competition and I understand plenty of people like it.