Updated: 05-May-2025

 

(…) TROUBLESHOOT SECTION

 

GenP must be run as Administrator for these steps to work correctly. Without Administrator privileges, certain functions, such as editing the hosts file or managing Windows Firewall, may fail.

Before doing anything, make sure you are using the correct method to fix the appropriate popup.

Do not use a virtual IP address from a VPN or Proxy, as it will circumvent local settings such as the hosts file or firewall rules.

If using a firewall, ensure it is enabled, or any rules set up through Windows Defender or third-party programs will not be applied.

 

IMPORTANT NOTE:

When all apps are correctly patched using GenP v3.6.4 (including the necessary unpack for Premiere Pro and After Effects), the anti-popup patching should prevent any non-AGS related popups from appearing. However, please note that this does not address AGS-related popups, such as the Adobe Genuine Service popup, which will still require the same intervention as before.

This method may not cover all scenarios, especially if Adobe updates or modifies its verification methods in future releases. Therefore, if you encounter non-AGS-related pop-ups after patching or during subsequent use, it is recommended that you first attempt the WinTrust method to ‘Trust’ the required apps. If this also fails, you may need to resort to existing methods, such as modifying the hosts file or using a firewall.

 

 

WINTRUST

The WinTrust method is a specialised and highly effective solution for eliminating non-Adobe Genuine Service (non-AGS) popups, particularly those encountered in CC apps. It operates by redirecting system-level DLL behaviour through the use of a customised wintrust.dll, in combination with a Windows registry modification (DevOverrideEnable). This setup allows apps, especially Adobe software, to bypass internal verification checks by simulating successful integrity and licensing validation. As a result, popups that would typically interrupt the user experience are suppressed, often without the need for traditional anti-popup patches.

How It Works

At the core of the WinTrust method is DLL redirection, a mechanism triggered when the DevOverrideEnable registry key is set to 1. This key instructs Windows to allow the use of customised versions of system DLLs. In this case, the wintrust.dll replaces the default system DLL and always returns successful verification results, fooling the application into assuming that all checks have passed. This process is silent and highly effective across most Adobe apps.

Crucially, WinTrust is applied on a per-application basis, allowing users to “trust” only selected programs that are prone to popups while leaving the rest of the system unaffected. This targeted approach enhances control, avoids unnecessary interference, and maintains overall system stability.

Compatibility and Use Cases

WinTrust has demonstrated strong compatibility across nearly all apps. However, notable exceptions exist, such as Acrobat Pro, which does not support DLL redirection and therefore requires traditional patching methods. While most modern Adobe apps still support popup patches, older versions, particularly those released prior to 2023, may lack compatibility with newer patching techniques.

In practice, the WinTrust method is especially beneficial for apps like Photoshop, Illustrator, Premiere Pro and After Effects, where users frequently encounter licensing popups. For instance, older versions of Photoshop may trigger popups when integrity checks fail, and the WinTrust method can effectively suppress these interruptions.

In such cases, WinTrust serves as a critical fallback or full replacement, often sufficient to suppress all licensing-related popups on its own.

WinTrust is particularly useful in scenarios where:

  • Persistent popups disrupt workflows in legacy Adobe apps.
  • Standard patches fail due to software incompatibility or limitations.
  • Users need a patch-free alternative to improve reliability in older software versions.

Considerations and Limitations

Despite its many advantages, the WinTrust method requires careful and informed implementation:

  • System Reboot Required: Any change to the DevOverrideEnable registry key, whether enabling, disabling, or removing it, requires a full system reboot for the redirection to take effect. Without rebooting, the operating system will not recognise the updated DLL path, and the WinTrust method will fail to function correctly. This step ensures the modified settings are fully applied, stabilising the app environment and guaranteeing results.
  • Anti-Cheat Conflicts: Some games and security-sensitive apps use anti-cheat mechanisms that detect and flag DLL redirection as suspicious activity. In such cases, having the DevOverrideEnable key enabled may trigger false positives or prevent the software from launching. To resolve such issues, simply setting the key to 0 or removing it entirely is usually sufficient. GenP incorporates WinTrust into the Pop-up Tools tab, which includes advanced logic to dynamically manage this key, allowing users to toggle compatibility with ease and avoid manual registry edits.

WinTrust is a robust, flexible, and targeted method for suppressing licensing and verification popups in Adobe apps by combining DLL redirection with selective registry manipulation to enhance reliability, particularly where standard patches fail, while minimising system-wide interference, maintaining compatibility and stability, and, when applied thoughtfully with awareness of reboot needs and potential anti-cheat conflicts, significantly improving usability, reducing interruptions, and contributing to a smoother, more productive user experience across both legacy and modern software environments.

If you wish to use WinTrust, scroll down to ‘POP-UP TOOLS TAB ON GENP’ and follow the provided instructions.

 

 

UNLICENSED POPUPS / ACCEPT TERMS POPUP

Both of these popups are fixed using the same method, follow the instructions provided after the sample images.

UNLICENSED POPUPS

ACCEPT TERMS POPUP

These popups are fixed by adding the latest lines to your hosts file, and where necessary as the popup is still showing in your app, blocking the apps own .exe in your used firewall.

If the popup persists after updating your hosts file with the latest entries, try locating the missing additional line manually using the method outlined in the ‘Hosts File / Firewall Rule Manual Setup’ section.

You can make use of “Update hosts” on the Pop-up Tools tab to automate the process of updating your hosts file.

Before using the Update hosts button, your hosts file needs to be cleared of any existing Adobe related lines to avoid any issues, you also need to remove any existing GenP-related firewall rule for Adobe too - if you have ‘Adobe Unlicensed Pop-up rule’ remove it.

The Update hosts button should only be used as a one-off fix. If you have already used it and just want to update your hosts file with the latest lines, you should use the auto-update method with the GenP command line flag, scroll down to ‘HOSTS FILE AUTO-UPDATE SETUP USING GENP COMMAND LINE FLAG’ and follow the provided instructions. Alternatively, you can use the manual method instead and if you are not confident in doing this yourself, go to the Pop-up Tools tab and click on ‘Edit Hosts’ to open your hosts file, then scroll down to ‘HOSTS FILE / FIREWALL RULE MANUAL SETUP’ and follow the provided instructions for Option 1. You can also use third-party apps such as SwitchHosts or HostsMan to automate the update process.

For further information about using Update hosts, or to change the used hosts list URL, scroll down to “POP-UP TOOLS TAB ON GENP” and follow the instructions from there.

The Update hosts button is not a guaranteed automated solution that works for everyone all the time. There will be instances when it doesn’t function properly, and in such cases, using the manual method will be the only available fix.

 

 

ADOBE GENUINE SERVICE (ALERT) POPUP

Note that this popup is very similar to the unlicensed popup, however it is distinguished by this popup having “Adobe Genuine Service Alert” at the top of the popup window.

This popup is fixed by making use of the “Remove AGS” button found in the Pop-up Tools tab.

If it is still appearing after using the “Remove AGS” button, then make use of one of the old fallback methods listed below.

➜ Uninstall AGS (Manual Method) - Adobe Genuine Service and removal of AdobeGCClient folder

Open Windows Settings > Apps > Installed Apps, find Adobe Genuine Service and uninstall it.

Go to C:\Program Files (x86)\Common Files\Adobe and delete AdobeGCClient folder.

➜ Uninstall AGS (Automated Method) - Adobe Genuine Service

Open PowerShell as Admin and enter:

[System.Diagnostics.Process]::Start("C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AdobeCleanUpUtility.exe")

Follow the on-screen instructions.

If that directory is absent, then the service won’t be installed.

➜ Block AGS via Firewall

Create Outbound rules on Adobe Genuine Service

Path of AGS:

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\AdobeGenuineClient\AGSService.exe

C:\Program Files\Adobe\Acrobat DC\Acrobat\GC\AGSService.exe

If AGSService.exe is not present in one of the two provided locations, copy and paste it from the other location to add it to your firewall; you may then manually remove both files if desired, though note that they can and will be re-added with future updates for either the CC app or individual apps.

⚠️ If the issue persists, you can create the same rules for “Inbound”

The Remove AGS button is not a guaranteed automated solution that works for everyone all the time. There will be instances when it doesn’t function properly, and in such cases, using one of the three old fallback methods will be the only fix available to you.

 

 

SORRY, THIS APP IS UNAVAILABLE POPUP

This popup is fixed by adding the latest lines to your hosts file.

If the popup persists after updating your hosts file with the latest entries, try locating the missing additional line manually using the method outlined in the ‘Hosts File / Firewall Rule Manual Setup’ section.

 

 

CAN’T VERIFY YOUR SUBSCRIPTION POPUP

This popup is fixed by doing one of three things as listed here:

Have you patched both the CC app and your individual apps with GenP when installed?

Or, have you repatched both the CC app and your individual apps with GenP after any updates?

If all done, then move on…

Have you added the latest lines to the hosts file, tried locating the missing additional line manually, and possibly blocked the app in the firewall you use?

If all done, then move on…

Did you verify your Adobe account through the email verification from Adobe when you first created your Adobe account?

If no, do this…

You needed to have verified your used email address with Adobe when you first created your Adobe account.

If you used a temporary email, you needed to have the temporary email inbox open long enough to receive the email verification from Adobe, which you then opened to verify your account.

If you used a temporary email, you will need to create a new Adobe account, this time actually verifying your used email.

If you have used an existing email that you still have access to the inbox, you can sign into your free Adobe account online and get them to resend you the verification email from there.

Once you have your new or existing account all verified…

Close all apps and sign out of your CC app, sign back into your CC app with your now verified Adobe account.

After signing back in you always need to repatch your CC app with GenP and then repatch all your individual apps with GenP.

 

 

VERIFY YOUR IDENTITY WITH CODE POPUP

This popup is fixed by doing one of two things as listed here:

You needed to have verified your used email address with Adobe when you first created your Adobe account.

If you have used an existing email that you still have access to the inbox, you can sign into your free Adobe account online and get them to resend you the verification email from there.

You won’t be able to use the same six figure code on the original email as it is time sensitive due to security measures, you will always need to have a new code sent out to you.

If you do not have access to used email inbox anymore, do this…

If you used a temporary email, you needed to have the temporary email inbox open long enough to receive the email verification from Adobe, which you then opened to verify your account.

If you used a temporary email, you will need to create a new Adobe account, this time actually verifying your used email.

Once you have your new or existing account all verified…

Close all apps and sign out of your CC app, sign back into your CC app with your now verified Adobe account.

After signing back in you always need to repatch your CC app with GenP and then repatch all your individual apps with GenP.

 

 

FREE TRIAL POPUP

This popup is fixed by doing one of five things as listed here:

Have you patched both the CC app and your individual apps with GenP when installed?

Or, have you repatched both the CC app and your individual apps with GenP after any updates?

If all done, then move on…

Have you added the latest lines to the hosts file, tried locating the missing additional line manually, and possibly blocked the app in the firewall you use?

If all done, then move on…

Create a new verified Adobe account, close all apps and sign out of your CC app, sign back into your CC app with your new Adobe account.

After signing back in you always need to repatch your CC app with GenP and then repatch all your individual apps with GenP.

If all done, then move on…

Can you click on the ‘x’ on the top-right of the popup to close the free trial popup and restart the app?

If no, do this…

Accept the free trial and carry on using it as normal, it won’t affect anything within your app.

As you have the latest lines in your hosts file and the app blocked in your used firewall, it will not be able to access the internet and check license status.

 

 

TRIAL BANNER (TOP-RIGHT OF APP WINDOW)

This is normally removed when patching with GenP, however on some new installs or updates it doesn’t and is still being shown for a small minority of users.

For those who have it appearing for them you do not need to worry, it does not affect the performance of the app in any way at all and is purely cosmetic in appearance.

As long as you have done the correct procedure of patching both CC app and individual apps with GenP, added lines in hosts file and, if required, blocked in used firewall, it will be non-functional and can be ignored.

We take no responsibility if you try to remove it yourself and anything goes wrong as that is all on you, especially if you are just pedantic or using non-genuine versions for commercial use and you can’t have it showing as ‘x’ trial days left / Trial ended / Subscription suspended.

 

 

ADOBE ACROBAT PRO EXCEPTION

Adobe Acrobat Pro only needs the latest lines in your hosts file for it to work, although if you still feel the need to block it in your used firewall, you block these files.

Acrobat.exe - C:\Program Files\Adobe\Acrobat DC\Acrobat

AcroCEF.exe - C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCEF

AcroCEF.exe - C:\Program Files\Adobe\Acrobat DC\Acrobat\acrocef_1

 

 

CC APP ERRORS

Ensure that the latest version of CC is installed to resolve any of the following issues. CC Release Notes

CC should always be patched using the latest available version of GenP or, at minimum, version 3.5.0 or newer, as stated at the beginning of the GenP Guides.

TRIAL / BUY IS DISPLAYED INSTEAD OF INSTALL

If you encounter this error when opening CC, follow these steps:

  • Confirm that you have toggled off “Automatically keep Creative Cloud up to date” in CC preferences.
  • Ensure that you have patched CC with GenP, or repatched it after updating CC with GenP.

FAILED / RETRY / ERROR CODE 304

If you encounter any of the above errors when attempting to install an app, follow these steps:

  • Ensure that you are logged in as an Administrator and that CC is running with Administrator privileges.
  • Go Menu > File > Quit Creative Cloud, then reopen CC as Administrator and attempt the installation again
  • Alternatively, restart your device, reopen CC as Administrator, and try installing the app again.
  • Check the Cloud Activity icon, if it has a red dot, this may indicate the cause of your error.
  • Ensure that you have enough disk space to install the required app. This means not only meeting the minimum system requirements but also allowing additional space for temporary installation files and stored app data, which Adobe places on your main C: drive regardless of the chosen installation location.
  • Confirm that you have the latest version of Visual C++ installed, both x86 and x64 versions must be installed. If you already have the latest versions, repair your existing installs and restart your device when prompted. Visual C++
  • If the issue persists, use the CC App Uninstaller Tool to either repair or uninstall and reinstall CC. CC App Uninstaller Tool
  • You don’t need to uninstall any apps, ignore that initial part of Adobe’s instructions. Instead, open the tool, select “Repair,” let it run, then restart your device and repatch CC with GenP.
  • If the error persists, use the Uninstall option instead. Let the process complete, restart your device, reinstall CC, and repatch CC with GenP.

CAN’T REACH ADOBE SERVERS / STUCK INITIALISING OR LOADING / ERROR CODES 205 OR 206

If you encounter any of the above errors when opening CC, follow these steps:

  • Go Menu > File > Quit Creative Cloud, then remove any Adobe-related lines from your hosts file, as well as any Adobe-related rules in your firewall settings.
  • If you have modified any Adobe background processes, revert them to their original state. The easiest way to do this is by using the CC App Uninstaller Tool to repair your CC app and repatch it, as mentioned earlier in this section.
  • Reopen CC. If it still doesn’t load, check your internet connection or try a different connection type, for example, switch from WiFi to wired. Additionally, temporarily disable your used antivirus and firewall to check if they are blocking access.
  • Once CC is working again, if anti-popup patches are not functioning and you still require modifications to your hosts file or firewall rules, you can reinstate the lines in your hosts file or reapply any necessary firewall rules.

CC IS MISSING OR DAMAGED

If you encounter this error when opening CC, follow these steps:

  • Go Menu > File > Quit Creative Cloud, then reopen CC as Administrator and check if the issue persists.
  • Alternatively, restart your device, then reopen CC as Administrator to see if the error has been resolved.
  • If the error persists, use the CC App Uninstaller Tool to repair CC and repatch it, as mentioned earlier in this section.

CC FAILS TO OPEN

If you encounter this error when opening CC, follow these steps:

  • Ensure that you are logged in as an Administrator and that CC is running with Administrator privileges.
  • Check for conflicting processes or security software that may be blocking CC from launching. Disable any used antivirus or firewall temporarily and try again.
  • Use the CC App Uninstaller Tool to uninstall CC, then restart your device, reinstall CC, and patch it with GenP, as mentioned earlier in this section.
  • Create a new Administrator profile, log into that account, and attempt to install CC from there.

SYSTEM INCOMPATIBLE / NO ACCESS TO OTHER VERSIONS

If you encounter either of these errors when installing an app or rolling back to an earlier version from the current or previous major release, follow these steps:

  • Ensure that your used device meets the system requirements for either the latest or previous major release of the apps.
  • Verify that CC is not running in compatibility mode.

 

 

INDIVIDUAL APP ERRORS

GenP only affects an app upon opening; therefore, only related issues are listed below.

Apps must be patched with the latest available version of GenP, as stated at the beginning of the GenP Guides.

APP OPENS AND CLOSES IMMEDIATELY

If you encounter this error when opening an app, follow these steps:

  • Confirm that “Auto-update” is disabled for individual apps in CC preferences.
  • Ensure the app is patched with GenP, or repatched after updating with GenP.
  • Verify that your device meets all recommended system requirements for the app.
  • Additionally, make sure your OS and all required drivers are up to date.

IN-APP ERRORS OR ISSUES

These are not a GenP-related issue. You will need to seek external help, as we are not an additional form of Adobe Support.

If you encounter in-app errors or issues while using any app, follow these steps:

  • Use the “Search” function in Adobe Community to find posts or discussions about similar issues reported by other users. Adobe Community
  • Post about your issue in the appropriate Subreddit listed below:

 

 

All the following options are to help avoid either Credit Card / Unlicensed or Disabled / Accept Terms / Free Trial / Verify your subscription / Sorry, this app is unavailable pop-ups.

 

POP-UP TOOLS TAB ON GENP

GenP must be run as Administrator for these steps to work correctly. Without Administrator privileges, certain functions, such as editing the hosts file or managing Windows Firewall, may fail.

Do not use a virtual IP address from a VPN or Proxy, as it will circumvent local settings such as the hosts file or firewall rules.

Below is a detailed breakdown of the various options available on this tab, including their functionality and instructions on how to apply them.

Adobe Genuine Services

Remove AGS

Click “Remove AGS” to remove the Adobe Genuine Service popup. The Log tab will log all entries and once finished, it will return a “AGS removal completed. Services: x/2, Files: x/9” message. If the popup fails to be removed, revert to using one of the three fallback methods as mentioned in the Adobe Genuine Service popup removal method.

Firewall

Add Rules

Click “Add Rules” and GenP will scan your Adobe folder to know which firewall paths are needed and add them to Outbound Rules as required. The Log tab will log all entries starting off first with “Starting firewall rule creation process” message, and once finished, it will return a “Firewall rule creation process completed” message.

If you are using a third-party firewall it will return a “Third-party firewall detected (Product Name may be stated here). Please manually add these paths to your firewall” message. If this appears, you will need to manually add the rules to your own used firewall instead.

Toggle Rules

Click “Toggle Rules” and in the dialog box that appears, choose to either “Enable All” or “Disable All” rules for Adobe. It will then move you to the Log tab and it will start with a “Starting process to…” message, and dependant on choice made, either followed by “enable all GenP firewall rules” or “disable all GenP firewall rules” message. Once finished, it will return either a “Enable rules process completed” or a “Disable rules process completed” message.

If you are using a third-party firewall it will return a “Third-party firewall detected (Product Name may be stated here). This option only supports Windows Firewall” message. If this appears, you will need to manually add the rules to your own used firewall instead.

Remove Rules

Click “Remove Rules” and it will then move you to the Log tab and it will start with a “Starting firewall rule removal process” message. Once finished, it will return a “Firewall rule removal process completed” message.

If you are using a third-party firewall it will return a “Third-party firewall detected (Product Name may be stated here). This option only supports Windows Firewall” message. If this appears, you will need to manually add the rules to your own used firewall instead.

Open Windows Firewall

Click “Windows Firewall” to open the Windows Defender Firewall with Advanced Security window.

Note: These rules will only be applied to Windows Defender, if you are using a third-party firewall, you will need to add your own rules there instead. If you are using Windows Defender and GenP has just detected old antivirus firewall listings, you will need to manually remove them yourself from your WMI, using the provided instructions in ‘Remove old listings in root\SecurityCenter2 namespace in Windows Management Instrumentation’ section.

Hosts

Update hosts

Click “Update hosts” to automatically update your hosts file with entries from the specified Hosts List URL. This may include adding new domains that are not yet listed, as it also attempts to identify and add domains that are missing from the remote list but exist in your DNS cache.

GenP will make a backup of your existing hosts file before updating it (hosts.bak), so if there are any errors and you need to go back, you can just click on “Restore Hosts” to revert back to the saved copy instead. Once completed, the Log tab will return a “Hosts file updated successfully” message. If it instead returns a “No Adobe entries to remove.” message and fails to update your hosts file, ensure that you have internet access and your device can reach the designated URL.

If you are wanting GenP to use an alternative hosts list URL instead of the used default URL, go to the Options tab and change the URL field from the default to your own preferred choice, click on “Save Options” to save your change.

Make a mistake or just want to revert back to the default URL, simply clear the URL field and click on “Save Options”, the hosts file URL will be reset back to default again and you will get an “Empty URL” popup appear informing you about it, click on “OK” to close the popup.

If the popup persists after updating your hosts file with the latest entries, and GenP did not add any new domains found in your DNS cache, try locating the missing additional line manually using the method outlined in the ‘Hosts File / Firewall Rule Manual Setup’ section.

The Update hosts button should only be used as a one-off fix method, rather than kept being applied every time you want to just update your own hosts lines, there is a rare chance that if you use it multiple times over that your hosts file could be wiped clean instead of being updated.

To keep your hosts file updated with the latest release, you have three options: use the auto-update method with the GenP command line flag, scroll down to ‘HOSTS FILE AUTO-UPDATE SETUP USING GENP COMMAND LINE FLAG’ and follow the instructions. Alternatively, you can use the manual method and if you’re not confident in doing this yourself, go to the Pop-up Tools tab and click on ‘Edit Hosts’ to open your hosts file, then scroll down to ‘HOSTS FILE / FIREWALL RULE MANUAL SETUP’ and follow the instructions for Option 1. You can also use third-party apps such as SwitchHosts or HostsMan to automate the update process.

Before using the Update hosts button, your hosts file needs to be cleared of any existing Adobe related lines to avoid any issues, you also need to remove any existing GenP-related firewall rule for Adobe too - if you have ‘Adobe Unlicensed Pop-up rule’ remove it.

Edit hosts

Click “Edit hosts” to open your own hosts file in Notepad. GenP will make a backup of your existing hosts file before opening it (hosts.bak), so if you make any errors and need to go back, you can just click on “Restore Hosts” to revert back to the saved copy instead.

Clean hosts

Click “Clean hosts” to remove all Adobe related hosts added by GenP. Once completed, the Log tab will return a “Hosts file cleaned of existing entries” message.

Restore hosts

Click “Restore hosts” to restore your hosts file from the saved hosts.bak. Once completed, the Log tab will return a “Restoring the hosts file from backup: Success!” message and hosts.bak should be removed. This button will be greyed out and only become available if you have previously edited your hosts file through GenP.

If you have done all of the above steps and still have issues with Update hosts button after using “Edit hosts” option on GenP, then it is recommended to use the manual method instead and to repeat the same steps of editing your own hosts file yourself.

The Update hosts button is not a guaranteed automated solution that works for everyone all the time. There will be instances when it doesn’t function properly, and in such cases, using the manual method will be the only available fix.

Runtime Installer

Unpack

Click “Unpack” and in the dialog box that appears, check the boxes for either After Effects, Premiere Pro, or both and click “OK” to begin the process. Once completed, the Log tab will return a “Unpack process completed. x file(s) successfully unpacked and can now be patched” message and you can proceed with patching all apps as usual.

This unpacks the RuntimeInstaller.dll from UPX, allowing it to be patched. If this step is skipped, the RuntimeInstaller.dll will remain packed with UPX, which causes patching to fail. Therefore, it is essential to complete this process before patching After Effects, Premiere Pro, or both.

When using the Unpack button, if it doesn’t list any apps and instead goes straight to the Log tab, ensure that GenP is correctly set to use the default path: C:\Program Files\Adobe. If you have previously used an alternative location, you will need to use the “Path” option again to select Adobe in C:\Program Files, so the path shown in GenP is now set to C:\Program Files\Adobe, after which you do “Unpack” as mentioned above.

Note: This step is only necessary during the initial install of either app. It is typically not required when updating either of the two apps or rolling back to a previous version, as the unpacked state is generally retained. However, it is always worth verifying, as certain updates or rollbacks may replace the file in its packed state. If you have only used GenP to restore and patch the required app files, unpacking is not needed, as the existing unpacked state remains unchanged.

WinTrust

Note: Ensure you have fully read and understood the WinTrust section before using these two options.

Toggle WinTrust

Click “Toggle WinTrust” and in the dialog box that appears, choose to either Trust or Untrust the apps.

If you choose Trust, you will get a further dialog box appear giving you the chance to trust all individual apps currently installed on your system. Check the boxes for all the required apps, whether it be just the one, a selection, or all of them and click “OK” to begin the process. You will then be moved to the Log tab which will now be showing a “Enabled registry key DevOverrideEnable for WinTrust override.” message, along with a window informing you that a system reboot is required for the changes to take effect. Click “OK” and the Log tab will then change to show you that your chosen apps have been successfully trusted with each app having a “Successfully trusted: App.exe” message, all followed by a main message of " Trust completed. Successfully processed x of x applications". Once all your required apps have been successfully trusted, you must restart your device to apply the necessary changes. This step is imperative, without it, the changes will not take effect.

If you choose Untrust, you will get a further dialog box appear giving you a list of all currently trusted apps. Check the boxes for all the required apps, whether it be just the one, a selection, or all of them and click “OK” to begin the process. Click “OK” and it will take you to the Log tab where it will show you that your chosen apps have been successfully untrusted with each app having a “Successfully untrusted: App.exe” message, all followed by a main message of " Untrust completed. Successfully processed x of x applications". Once all your required apps have been successfully untrusted, a system reboot is not necessary. However, restarting your device may be beneficial for some users.

This button will enable or disable application trust by modifying the necessary registry settings, allowing you to efficiently manage the trust status of your DLLs. Trusting each app helps avoid non-AGS pop-ups, and the registry key is automatically added when apps are trusted, facilitating proper DLL redirection.

Toggle Reg Key

Click “Toggle Reg Key” and in the dialog box that appears, choose to either Enable Reg Key or Remove Reg Key from your system.

Note: If it says “Registry key not found”, ensure that you have toggled WinTrust on for at least one app first, otherwise you will need to do the Enable Reg Key step. If it says “Registry is enabled”, you can do the Remove Reg Key step.

Regardless of if you choose either Enable Reg Key or Remove Reg Key, you will get a window informing you that a system reboot is required for the changes to take effect. Click “OK” and restart your device to apply the necessary changes. This step is imperative, without it, the changes will not take effect. If you check the Log tab before restarting you will get the following shown, for Enable > Reg Key, you will get a “Enabled registry key DevOverrideEnable for WinTrust override” message, while for Remove Reg Key, you will get a “Disabled registry key DevOverrideEnable” message.

This button will add or remove the specified registry key, allowing for the management of DLL redirection and ensuring a smoother application experience by minimizing conflicts and issues during patching.

Note: Acrobat Pro is the only app that is not able to have WinTrust applied to it.