In password security, the longer the better. With a password manager, using more than 24 characters is simple. Unless, of course, the secure password is not accepted due to its length. (In this case, through STOVE.)
Possibly indicating cleartext storage of a limited field (which is an absolute no-go), or suboptimal or lacking security practices.
What’s the point? no one is brute forcing a 12-15 password if the login system has ANY login attempt protection anyway.
This seems like one of the extreme overkill things…
Such a small max length is a good indicator they aren’t handling passwords correctly. A modern website should be able to send and hash kilobytes of text without the user seeing a significant delay. Having a max size like this sounds like they are storing the password as text instead of a hash.
Or some dumb project manager said passwords longer than 24 characters look bad in the UI and wanted the limit.
Do you check on login attempt protection behavior before creating accounts, and then choose your password length accordingly - longer or shorter?