A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

  • Synapse@lemmy.world
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    10 months ago

    DPD is the worst, at least here in south Germany. The delivery personel don’t give a single shit about their jobs (pretend you weren’t there when they didn’t even ring, give your package to a neighbor and put the notice in someone else’s mailbox, or write a name that doesn’t exist), they lost my packages at several occasions, and the customer service is useless.