• elleybird@kbin.earthOP
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    28 days ago

    This is probably the most likely answer. Frustrating that contacting customer service for appeal with them giving your zero options to prove your identity.

    • black0ut@pawb.social
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      28 days ago

      Discord customer service is abysmal. I’ve had to contact them twice, and twice I have been ignored. They answer 10 times with the same AI generated response: “Have you tried turning it off and on again? Have you tried logging off and on again? Have you tried resetting your password?” I tell them I have tried everything, and they still answer with the same response, just paraphrased a bit differently.

    • EngineerGaming@feddit.nl
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      28 days ago

      giving you zero options to prove your identity

      Ironic because Discord CAN ask for your phone number or even ID.