I submitted the appeal form, but this is incredibly frustrating. I received an email from my financial advisor who cc’d his assistant. I hit reply all and got my account suspended immediately.

I put up with a lot of missing features because I like the product, but this is insane.

  • RagingHungryPanda@lemm.eeOP
    link
    fedilink
    English
    arrow-up
    0
    ·
    4 months ago

    I hit the send button and got a red banner message saying my account has been suspended for spam and that it’s not intended to be used for sending out mass messages.

    I was reasonable with the support message. I know it has nothing to do with them :)

    • wagoner@infosec.pub
      link
      fedilink
      English
      arrow-up
      0
      ·
      4 months ago

      This makes no sense. You definitely need to follow up with support to find out what happened.

    • Scolding7300@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      4 months ago

      Maybe that was the moment it checked for authentication at which point it saw you were suspended. So probably nothing to do with clicking reply all

    • resonate6279@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      4 months ago

      Once a quarter I have to send out eeveral emails to a list of about 40 people to scheduling, been doing this for a year with no issues.