About 3 or 4 years ago PayPal added the option to buy cryptocurrency, which I thought I’d try. (Dumb idea 🙄)

Part of the sign up process was glitched. I retried and clicked submit one too many times, I guess. Now I’ve been unable to use PayPal for years. They blocked me because THEIR SITE was broken, but the web page essentially accuses me of being a criminal and asks for my bank records. No way in hell.

This was just for me to pay others. I can only imagine how awful PayPal is if you are a vendor.

Fuck PayPal.

  • viking@infosec.pub
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    5 months ago

    Aren’t they regulated in some way or other? I had problems with them in Europe (travel a lot for work, including some African and Central Asian countries) and they blocked me when I tried to buy something while in Nigeria. Fair play, common scam hotspot.

    But no matter what I did to prove my identity after returning, they wouldn’t unblock my account. So instead I sent a complaint to the CSSF (the FED of Luxembourg, where they got their European banking license) and within days I had the head of compliance from their HQ in Ireland on the phone telling me that my account was open again and practically begging me to drop the complaint.

    • CosmicTurtle0@lemmy.dbzer0.com
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      5 months ago

      Not in the US. The number of people who trust PayPal absolutely amazes me.

      PayPal is not a bank. Regardless of what they write on their site, they aren’t regulated as a bank or insured as a bank.

      They have the legal authority to close your account and take your money for any reason. There are countless horror stories of people trying to get PayPal to release their funds only to find out they have no legal recourse.

      • Cryophilia@lemmy.world
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        5 months ago

        I only got my $500 back from them because I knew someone who knew someone who used to be a PayPal exec lol. Fuck those scummy bastards.