Intro
We would like to address some of the points that have been raised by some of our users (and by one of our communities here on Lemmy.World) on /c/vegan regarding a recent post concerning vegan diets for cats. We understand that the vegan community here on Lemmy.World is rightfully upset with what has happened. In the following paragraphs we will do our best to respond to the major points that we’ve gleaned from the threads linked here.
Links
Actions in question
Admin removing comments discussing vegan cat food in a community they did not moderate.
The comments have been restored.
The comments were removed for violating our instance rule against animal abuse (https://legal.lemmy.world/tos/#11-attacks-on-users). Rooki is a cat owner himself and he was convinced that it was scientific consensus that cats cannot survive on a vegan diet. This originally justified the removal.
Even if one of our admins does not agree with what is posted, unless the content violates instance rules it should not be removed. This was the original justification for action.
Removing some moderators of the vegan community
Removed moderators have been reinstated.
This was in the first place a failure of communication. It should have been clearly communicated towards the moderators why a certain action was taken (instance rules) and that the reversal of that action would not be considered (during the original incident).
The correct way forward in this case would have been an appeal to the admin team, which would have been handled by someone other than the admin initially acting on this.
We generally discuss high impact actions among team before acting on them. This should especially be the case when there is no strong urgency on the act performed. Since this was only a moderator removal and not a ban, this should have been discussed among the team prior to action.
Going forward we have agreed, as a team, to discuss such actions first, to help prevent future conflict
Posting their own opposing comment and elevating its visibility
Moderators’ and admins’ comments are flagged with flare, which is okay and by design on Lemmy. But their comments are not forced above the comments of other users for the purpose of arguing a point.
These comments were not elevated to appear before any other users comments.
In addition, Rooki has since revised his comments to be more subjective and less reactive.
Community Responses
The removed comments presented balanced views on vegan cat food, citing scientific research supporting its feasibility if done properly.
Presenting scientifically backed peer reviewed studies is 100% allowed, and encouraged. While we understand anyone can cherry pick studies, if a individual can find a large amount of evidence for their case, then by all accounts they are (in theory) technically correct.
That being said, using facts to bully others is not in good faith either. For example flooding threads with JSTOR links.
The topic is controversial but not clearly prohibited by site rules.
That is correct, at the time there was no violation of site wide rules.
Rooki’s actions appear to prioritize his personal disagreement over following established moderation guidelines.
Please see the above regarding addressing moderator policy.
Conclusions
Regarding moderator actions
We will not be removing Rooki from his position as moderator, as we believe that this is a disproportionate response for a heat-of-the-moment response.
Everybody makes mistakes, and while we do try and hold the site admin staff to a higher standard, calling for folks resignation from volunteer positions over it would not fair to them. Rooki has given up 100’s of hours of his free time to help both Lemmy.World, FHF and the Fediverse as a whole grown in far reaching ways. You don’t immediately fire your staff when they make a bad judgment call.
While we understand that this may not be good enough for some users, we hope that they can be understanding that everyone, no matter the position, can make mistakes.
We’ve also added a new by-laws section detailing the course of action users should ideally take, when conflict arises. In the event that a user needs to go above the admin team, we’ve provided a secure link to the operations team (who the admin’s report to, ultimately). See https://legal.lemmy.world/bylaws/#12-site-admin-issues-for-community-moderators for details.
TL;DR In the event of an admin action that is deemed unfair or overstepping, moderators can raise this with our operations team for an appeal/review.
Regarding censorship claims
Regarding the alleged censorship, comments were removed without a proper reason. This was out of line, and we will do our best to make sure that this does not happen again. We have updated our legal policy to reflect the new rules in place that bind both our user AND our moderation staff regarding removing comments and content. We WANT users to hold us accountable to the rules we’ve ALL agreed to follow, going forward. If members of the community find any of the rules we’ve set forth unreasonable, we promise to listen and adjust these rules where we can. Our terms of service is very much a living document, as any proper binding governing document should be.
Controversial topics can and should be discussed, as long as they are not causing risk of imminent physical harm. We are firm believers in the hippocratic oath of “do no harm”.
We encourage users to also list pros and cons regarding controversial viewpoints to foster better discussion. Listing the cons of your viewpoint does not mean you are wrong or at fault, just that you are able to look at the issue from another perspective and aware of potential points of criticism.
While we want to allow our users to express themselves on our platform, we also do not want users to spread mis-information that risks causing direct physical harm to another individual, origination or property owned by the before mentioned. To echo the previous statement “do no harm”.
To this end, we have updated our legal page to make this more clear. We already have provisions for attacking groups, threatening individuals and animal harm, this is a logical extension of this to both protect our users and to protect our staff from legal recourse and make it more clear to everyone. We feel this is a very reasonable compromise, and take these additional very seriously.
Sincerely,
FHF / LemmyWorld Operations Team
EDIT: Added org operations contact info
As soon as someone in a position of power shows their willingness to use that power to further their own agenda in any way, rather than for the benefit of the community, they should immediately and unequivocally have that power withdrawn.
Rooki has showed us all who he is, and what he is willing to do with power. He has not felt any consequences. In future, he’ll just be more cautious with how he abuses his power.
Like everything else in the real world, there are far more shades of gray than the singular black and white way of handling things than how you’re representing it. Stop for a moment and think about your own actions growing up, going to school, getting a job, being in a relationship, etc. In every scenario, I guarantee you’ve made mistakes or poor decisions of varying degrees. I also guarantee you that some of those were abuses of power, even if most of them were very small ones. Being caught making those mistakes doesn’t always have to end in a 100% revocation of whatever power or potential power you have. Good responses tend to take into account all the nuance, including stakes and severity, and punishment is often used only as a tool of reinforcement that then lets the person have the opportunity to later show that they can and have grown and won’t make the mistake again. That is what’s happening here. If they do something like this again, even and especially with the changes being made, then yeah, it’s time for further action. Until then, the actions themselves that were harmful have been reversed and they’ve taken the time and effort to make the changes they described. Let them learn and grow.
TL;DR: You don’t get put to death for every crime, even many bigger ones; you get a measured response and an opportunity to grow.
Thank you for giving us grace. It’s appreciated.
I think you need to accept the fact most mods will and do abuse their power, usually without even realizing ho much they suck.
Like how vegans abuse the power they have over a chiefly carnivorous animal by forcing it to conform to a diet it would not naturally choose, just so they can feel good about themselves?
Not only is your point irrelevant - two wrongs don’t make a right - but I have to ask… you know cats don’t “naturally” eat chicken or tuna either, right? And they especially don’t naturally eat canned food.
Well yes but I’ve seen cats eat all kinds of meat that they catch themselves. Just because it isn’t a chicken or a tuna or on a can does not make it not meat.
So it’s nothing to do with what’s natural then, is it? Or you’d object to chicken cat food. And let’s not forget that everyone has also seen cats eat grass. Is it possible that you don’t really know what the nutritional needs are for cats and that you’re just arguing based on your ideological beliefs, rather than the best interests of cats? Maybe so you can feel good about yourself, and your own diet?
That’s all completely aside from the fact that it is completely irrelevant. Whether or not you disagree with some random internet vegan should have no bearing on how you judge the behaviour of a moderator abusing their power to enforce their individual opinions upon Lemmy communities.