sunnie@lemmy.ca to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline's chatbotarstechnica.comexternal-linkmessage-square9fedilinkarrow-up1191arrow-down19 cross-posted to: [email protected][email protected][email protected][email protected][email protected]
arrow-up1182arrow-down1external-linkAir Canada must honor refund policy invented by airline's chatbotarstechnica.comsunnie@lemmy.ca to Technology@lemmy.worldEnglish · 9 months agomessage-square9fedilink cross-posted to: [email protected][email protected][email protected][email protected][email protected]
minus-square520@kbin.sociallinkfedilinkarrow-up33·9 months agoNot only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
minus-squareRedFox@infosec.publinkfedilinkEnglisharrow-up16arrow-down2·edit-29 months agoI bet they make so much money too… Overpaid lawyer 1: Fight this or settle? Overpaid lawyer 2: Let’s fight this, I have a good feeling about it… Overpaid lawyer 1: This won’t set a precedent or anything right…right…
minus-squareBearOfaTime@lemm.eelinkfedilinkEnglisharrow-up15arrow-down2·9 months agoRight? And the customer service benefit they would’ve gotten from just eating a few hundred dollars. But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.
deleted by creator
Not only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
I bet they make so much money too…
Overpaid lawyer 1: Fight this or settle?
Overpaid lawyer 2: Let’s fight this, I have a good feeling about it…
Overpaid lawyer 1: This won’t set a precedent or anything right…right…
Right?
And the customer service benefit they would’ve gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent… Well they did, just not how they wanted.