Yes! Discord is such a black holes for good knowledge, it’s a crime
Got this issue with the Voron 3d printer project. They claim RepRap open source heritage but then hide most of the discussion behind discord’s doors.
I fucking hate Discord. It’s a walled garden. You need an account to see the content and you can’t google shit. It might be great for real time communication, but I can’t grasp how its usage has evolved beyond any of that.
It’s because a traditional forum has to be hosted by the project maintainer and then appeal to users enough for them to create an account there.
Compare that to Discord. Most users already have a Discord account and it’s relatively easy to set up a server on there. Plus it happens to be the communication tool for young people.
It makes sense, but it’s sad nonetheless.
The problem is discoverability. And that’s where I don’t get why anyone in their right mind would use Discord for stuff like that.
Say, you have Github, a forum or even a subreddit for your project.
Somebody asks a question, you answer it.
Somebody else has the same question. Either they are intelligent enough to find it themselves or they ask and you just link your old answer. Done.
On Discord, it’s basically impossible to find an answer that is more than two screens full of posts ago. So you have to keep answering the very same questions all the time.
Which might be seen as a positive by some people (not me).
It encourages social interaction. Every answered question becomes a valid option to ask again just a short time later. And to answer again.
It also takes the burden to search from those who have questions. Just keep the chat flowing.
Maybe it’s a bit like asking people on the street for directions, instead of using your phone. Less efficient and accurate, but you might get a smile in the process.
I recently built a 3D printer where the entire community for it lives on Discord. Their website instructions are horrifically out of date because all of the current changes have been discussed at some point on Discord. What should have been a 2-4 day project turned into a 2-3 week project due to the garbage involved in trying to strain information out of a massive multi-channel group chat with terrible search.
What 3d printer is this so I can avoid it?
I’m afraid they’re talking about the Voron printers, which are really great printers.
The instructions on the Web are pretty good, unless you start messing with Tons of mods, but thats your own fault.
The only real alternatives to Discord is Matrix and Revolt. I am on both and there are a good number of people on there but they aren’t too active. Wish they would be more popular and widely used
I think you’re missing the point here. The solution to the “documentation on a chatroom” problem is not putting documentation on another chatroom.
