A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”
A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”
Speaking from experience with this firm, this bot spoke the truth.
I once worked on a project for them as a consultant. I’m not surprised at all.
DPD is the worst, at least here in south Germany. The delivery personel don’t give a single shit about their jobs (pretend you weren’t there when they didn’t even ring, give your package to a neighbor and put the notice in someone else’s mailbox, or write a name that doesn’t exist), they lost my packages at several occasions, and the customer service is useless.