“… The “dirty secret” of the insurance industry is that most denials can be successfully appealed…”

  • Buttflapper@lemmy.world
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    2 months ago

    you call up your insurance

    They’re “solving” this problem with less agents or customer service staff, automating the process so you have a robot to deal with that doesn’t ever seem to understand what you’re saying, and can’t get you to the right place. Basically make it as hellish as possible to even get your issue reviewed. Then, they stone wall you and don’t take yes for an answer no matter what